Adapting to Our New Normal

At Ronald McDonald House Charities in Omaha, we’re used to dealing with changing circumstances. But five months ago, we – and all of you – experienced changes unlike anything we’ve seen in our 26 years of existence. We’re used to caring for immune-compromised children and their families, but the coronavirus pandemic has also caused us to cancel events, in-person programs and volunteer activities, and most significantly, prevented us from accepting new families for roughly 90 days.

We are currently in Phase Four of a four-phase reinstatement process, created with input from health experts, and approved by our board of directors and Ronald McDonald House Charities Global. In this phase, we can host up to 40 families every night, just as was intended following last year’s opening of the Hope and Healing Expansion.

Coming into 2020, we expected to welcome 2,000 individuals into our House this year. Due to COVID-19, we’re now expecting roughly half that number. However, our budget remains largely unchanged, outside of event-related expenses, so we’ve had to get creative in our efforts to ensure our families who are in the House continue to receive the level of care and comfort they need.

In our House, we pride ourselves on making life as normal as possible for our families. To do so, it has taken measures even more extraordinary than we’re used to, and we are beyond grateful to have supporters like you who have continued to stand by our side, and our families’ sides, throughout all of this. While the last five months have, at times, felt almost like decades, we’ve adjusted to this new normal in order to continue providing hope and healing for the families who call our House their home away from home.

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© McDonald’s Corporation The following trademarks used herein are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile. RMHC is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to RMHC are deductible. Donors should consult their tax advisor for questions regarding deductibility. The RMHC in Omaha EIN is 47-0755104. A copy of the RMHC determination letter is available upon request. To request accessible versions of RMHC in Omaha financial documents, please email hsamuels@rmhcomaha.org.